Portal de Caravaca de la Cruz
www.portaldecaravaca.com
Local Police and the Association of Civil Protection Volunteers of Caravaca be part of a training plan to improve care and service to those visiting the city.
The officers and volunteers will attend lectures and conferences on tourist services in order to join the Quality Tourism Destinations (Sicted), endorsed by Secretary of State for Tourism of Spain.
Thus, as explained by the head of the municipal area of Tourism, Gonzalo López-Auguy, "undertake to work to be honored with a quality brand to offer excellent service and attention to citizens and visitors to the city following the experience of officials from other tourist destinations. "
López-Auguy added that to qualify for the Tourist Quality Commitment, Police and Civil Protection Association will be evaluated to confirm that they meet the minimum requirements of the Manual of Good Practice.
SICTED provides a boost in the quality of the destination worldwide.
It is a project sponsored by the Spanish Federation of Municipalities and Provinces (FEMP), which introduces a new approach in the implementation of the Spanish Tourism Quality System (SCTE), characterized by the coordinated management of destiny, Joint Implementation and quality parameters incorporation into this draft does not necessarily tourism subsectors, but related to the quality of the destination.
With the implementation of this system seeks to provide a better service to tourists and citizens in general, improve value for money and create a badge that distinguishes establishments that work in the philosophy of continuous improvement.
Caravaca de la Cruz and have this mark of quality tourist guides Caravaca Jubilee, and some lodgings, shops and catering establishments.
Source: Ayuntamiento de Caravaca de la Cruz
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