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The Tax Agency of the Region of Murcia begins the contracting process to implement the Comprehensive Taxpayer Attention Office within the agreement reached with the Caravaca City Council (17/09/2020)

The Councilor for the Treasury has informed that, provisionally while the bidding process and the start-up of this pioneering space in the Region are completed, the Liquidation Office will return to Caravaca and will begin to provide service on October 1 in municipal offices to avoid more trips from residents to other municipalitiesThe specifications for the location of the new office will be published in the Official Gazette of the Region of Murcia and in the contracting profile of the Autonomous Community, guaranteeing the equality and transparency of the procedureCaravaca will have a modern and benchmark office, equipped with telematic and professional means for managing collection and deferring taxes and fees to families, among other steps, with which it is also expected to improve municipal collection for sustainable operation of the Local Administration The Consistory and the Autonomous Community have set up the joint monitoring commission to coordinate all the actions included in the agreement with the Regional Collection AgencyThe Caravaca de la Cruz City Council and the Autonomous Community have set up the mixed commission to implement the actions included in the collaboration agreement with the Tax Agency of the Region, an agreement that aims to modernize and bring services to the citizen, recover the Liquidation Office expanding services and improving municipal collection for a more sustainable operation of the local administration.The Tax Agency is in charge of fully carrying out the public tender for the lease of the premises of the urban area that will house the headquarters of the Comprehensive Taxpayer Attention Office, whose processing has already begun with the drafting of the specifications, which in Future dates will be published both in the contractor profile of the Autonomous Community and in the Official Gazette of the Region of Murcia (BORM).

"An absolutely transparent hiring process and under equal conditions, with which we will find an accessible place, which will be a benchmark in the Region of Murcia and in which Caravaqueños will be able to manage their taxes in a comprehensive, agile and close way" , as reported by the general director of the Tax Agency Sonia Carrillo, who traveled to Caravaca de la Cruz today.For his part, the Councilor for the Treasury, José Carlos Gómez, has advanced that “within the services that this Comprehensive Taxpayer Attention Office will offer, there is that of the Settlement Office which, provisionally, will be resumed in municipal offices at as of October 1 to avoid further displacement of residents to other municipalities since it was lost.

This will happen while the definitive place is put into operation, since the contracting process must be concluded by the end of the year, according to the administrative deadlines stipulated by current public contracting regulations ”.In this first constitutive meeting of the monitoring committee, a work schedule has also been established, which includes meetings with the municipality's social partners, such as businessmen, managers or advisers.“Caravaca is one of the 33 municipalities that is integrated into the Network of the Tax Agency of the Region of Murcia, a measure with which it is expected to substantially improve the tax collection figures, recovering for our city the tax settlement office that it was lost about four years ago, ”added the councilor for the Treasury, who stressed that, according to municipal technical reports, the Caravaca de la Cruz City Council is currently ceasing to enter recognized tribute rights worth more than three million of euros per year, so it is intended to correct this significant decline for municipal coffers.The Autonomous Community will make an office equipped with the latest technologies available to all Caravaqueños.

Citizens will be able to consult their tax matters and settle tax obligations without having to travel to other municipalities.Pioneer taxpayer service and settlement office in the Region of MurciaThe office will allow residents to carry out all those procedures related to the Tax on Economic Activities (IAE), the Tax on Patrimonial Transmissions and Documented Legal Acts and the Tax on Inheritance and Donations, as well as the procedures related to traffic fines.The office will have five professionals for the attention to the citizen and in it the neighbors will be able to consult information on notifications of debts in executive period, request postponements or division of debts, present resources, or receive help for the presentation of the tax models referred to the different taxes.Other procedures available to the user in the new office will be obtaining duplicate receipts and notifications; the possibility of direct debit payment of your bills; updating your personal data or carrying out cadastral procedures.The Agency will anticipate collection in monthly installments in a voluntary period to avoid treasury tensions The Regional Collection Agency will advance to the City Council 90% of the collection obtained in the voluntary period by receipt, for Real Estate Taxes and for the municipal share of the Tax on Economic Activities during the immediately preceding fiscal year, in 12 monthly installments, with the payment of the first installment on January 30, proceeding to the final settlement of the voluntary collection.

Source: Ayuntamiento de Caravaca de la Cruz

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UNE-EN ISO 9001:2000 - ER-0131/2006 Región de Murcia
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