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The Social Services have carried out more than 600 services and procedures for aid to residents of Caravaca since the start of the health alert by COVID_19 (26/06/2020)

"It is fair to recognize the effort of social workers in favor of the most vulnerable people; a job that is not sufficiently visible, being as it is an essential service and even more so in these moments of health, economic and social crisis," stressed the Mayor, José Francisco García, during the visit to the technicians of the Northwest CommonwealthSocial workers are the professionals in charge of offering information, advising, and processing aid to the most vulnerable people and families with basic needs.Of the more than 600 services provided, close to 70% have been Spanish nationals and 25% have been related to specific help from the different administrations to alleviate the effects of the coronavirusIn recent weeks, an extra effort has been made in the Northwest Community of Social Services to guide those people who want to demand the Minimum Vital IncomeSince last May 20, face-to-face care was resumed, under the system of prior appointment through the phone 868 08 11 86 or 968723159The mayor of Caravaca de la Cruz, José Francisco García, visited the premises of the Northwest Commonwealth of Social Services to, once the attention to the public was resumed, thank the work of the team of professionals who during the state of alarm and at the present time they continue with 100% technical advice services and the processing of aid to those who need it most in society.José Francisco García toured the dependencies where social workers carry out their work, accompanied by the councilor responsible for the area in the Consistory, Isabel López, as well as by the mayor of Health, Mónica Sánchez, and guided by the director of the public center, Francisca Meca ."It is necessary to recognize the effort of these professionals, who carry out a great job in favor of the most vulnerable people; a job that is not sufficiently visible, as it is an essential public service and that in the case of the Caravaca City Council we manage jointly with the municipalities of Cehegín, Moratalla and Calasparra ", according to the mayor of Caravaca and current president of the Commonwealth.The mayor stated that "this pandemic has further highlighted the importance of social workers, who are the technicians in charge of professionally processing all calls related to aid received from local, regional and national public administrations" ."In the moments of maximum health alert, an immense effort was also made to coordinate with volunteer organizations such as Civil Protection, Caritas and the Red Cross," he added.Social Services professionals have carried out more than 600 services and procedures for aid to residents of Caravaca de la Cruz since the State of Alarm began due to the COVID_19 crisis to date.

They have done it electronically until the date of opening to the public on May 20, which happened to be provided through an appointment system on the phone 868 08 11 86."Of the total number of services performed, almost 70% correspond to citizens of Spanish nationality and 25% with specific aid from COVID-19, which shows the significant humanitarian and social crisis that has triggered the pandemic, with Spain being the European country that it will probably suffer more damage to its economy, "reported the mayor.The councilor for Social Services also wanted to express her gratitude to all the social workers, who have been and continue to develop an excellent service, giving the best of themselves and making a great effort to serve, in these difficult times, many families who they are having a hard time.

"My appreciation to all of them.

Their work is added to that of the health workers, security forces and bodies, basic service workers and volunteers from the Civil Protection, Caritas or Red Cross who have spent several months without rest helping the most disadvantaged" added Isabel López.Technical information on Minimum Life IncomeFor its part, the director of the center explained that in recent weeks an extra effort has been made to inform dozens of people who have come to the premises of the Commonwealth of Social Services requesting information for the Minimum Vital Income.

"We have provided information about the necessary documentation, the application form and the website to which you can go, since the Social Security offices have been closed until this week."Regarding the Minimum Vital Income, the mayor reported that "the Spanish Federation of Municipalities and Provinces, where there are no political colors, bets in its last Governing Board for the elaboration of an amendment that recognizes the cost it has for Local Entities and Commonwealths their involvement in the information of applications and that this is expressly included in the future law of Minimum Vital Income, IMV, for which it requires the Government of Spain of a fund to provide coverage ".In the same sense, the National Association of Directors and Managers of Social Services has publicly stated in a press release the lack of information and the collapse of services.Actions in Social ServicesThe director of the Commonwealth of Social Services reported that 348 people from Caravaca de la Cruz were attended to during the confinement, telematically, by phone, email and with all available means.

Since the Region of Murcia entered phase one of de-escalation, attention was returned to the face-to-face public, exceeding 600 services.In addition to maintaining the Home Help Service at 100%, by type of user demand, aid has been processed for the purchase of food, hygiene and children's products, rental aid, as well as for the payment of energy supplies, Pharmacy expenses and all kinds of basic necessities for families with basic needs.Likewise, vouchers were processed to buy food for minors awarded scholarships by Education, who, when the schools were closed, stopped receiving the school canteen service.Information has also been offered and documentation has been provided on aid from the Murcian Institute of Social Action (IMAS), such as Dependency, Non-Contributory Pensions, Basic Income, Degree of Disability applications and renewal thereof, despite the fact that all deadlines These aids were suspended during the Alarm State.

Other work of the Social Services has been the information and legal procedures related to matters such as evictions.

Source: Ayuntamiento de Caravaca de la Cruz

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